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Decomplify: How Simplicity Drives Stability, Innovation and Transformation Cover Image
Decomplify: How Simplicity Drives Stability, Innovation and Transformation (Hardcover)
By Gary S. Michel
$27.99
Usually Ships in 1-5 Days
Broken Windows, Broken Business: The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards Cover Image
Broken Windows, Broken Business: The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards (Paperback)
By Michael Levine
$16.99
Backordered
The Power of Nice: How to Conquer the Business World With Kindness Cover Image
The Power of Nice: How to Conquer the Business World With Kindness (Hardcover)
By Linda Kaplan Thaler, Robin Koval
$20.00
Usually Ships in 1-5 Days
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Cover Image
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization (Paperback)
By Leonardo Inghilleri, Micah Solomon
$19.99
Usually Ships in 1-5 Days
The Journey Mapping Playbook: A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping Cover Image
The Journey Mapping Playbook: A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping (Paperback)
By Jerry Angrave
$32.99
Backordered
Customer Experience Strategy-Paperback Cover Image
Customer Experience Strategy-Paperback (Paperback)
By Lior Arussy
$35.00
Usually Ships in 1-5 Days
You Will Be Satisfied Cover Image
You Will Be Satisfied (Paperback)
By Bob Tasca
$17.99
Usually Ships in 1-5 Days
The Hospitality Mentality: Create Raving Fans Through Your Guest Experience Cover Image
The Hospitality Mentality: Create Raving Fans Through Your Guest Experience (Paperback)
By Josh Liebman
$18.95
Usually Ships in 1-5 Days
Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Cover Image
Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience (Paperback)
By Micah Solomon
$19.99
Usually Ships in 1-5 Days
How to Work a Room, 25th Anniversary Edition: The Ultimate Guide to Making Lasting Connections--In Person and Online Cover Image
How to Work a Room, 25th Anniversary Edition: The Ultimate Guide to Making Lasting Connections--In Person and Online (Paperback)
By Susan RoAne
$18.99
Usually Ships in 1-5 Days
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations Cover Image
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations (Paperback)
By Richard Gallagher
$18.99
Usually Ships in 1-5 Days
Sell Without Selling Out: A Guide to Success on Your Own Terms Cover Image
Sell Without Selling Out: A Guide to Success on Your Own Terms (Paperback)
By Andy Paul
$16.95
Backordered

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